RETURN POLICY

Last updated: April 6, 2026

At SHIT FOR FRIENDS, we aim to provide a smooth and fair experience for all customers. This Return & Refund Policy outlines how we handle issues related to orders, including damaged items, incorrect products, and delivery problems.

By placing an order with us, you agree to the terms below.

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1. GENERAL POLICY

Due to the nature of our fulfillment process (including dropshipping and print-on-demand production), we do not accept traditional returns.

This means that items cannot be returned to us once delivered.

However, we will always work with you to resolve legitimate issues.

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2. ELIGIBLE CASES FOR REFUND OR REPLACEMENT

We offer refunds, replacements, or store credit in the following situations:

• You received a damaged item
• You received the wrong product
• Your item was lost in transit (confirmed by tracking)
• Your order did not arrive within a reasonable timeframe

All cases are reviewed individually based on tracking information and supporting evidence.

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3. NON-ELIGIBLE CASES

We do not offer refunds or replacements for:

• Incorrect shipping address provided by the customer
• Delays caused by shipping carriers or customs
• Items marked as delivered by the carrier
• Buyer’s remorse (e.g. no longer wanting the item)
• Minor variations in color, size, or design due to manufacturing differences

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4. NO RETURN SHIPPING

We do not require customers to return items.

In most cases, you will not need to send anything back to receive a resolution.

Any attempt to return an item without prior approval will not be processed.

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5. HOW TO REQUEST A RESOLUTION

To request a refund, replacement, or assistance, contact us at:

shitforfriends@gmail.com

Please include:

• Your order number
• A description of the issue
• Photos or videos (if applicable)

Requests must be submitted within a reasonable timeframe after delivery.

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6. REFUNDS

If a refund is approved, it will be issued to your original payment method.

Please allow up to 10 business days for processing, depending on your bank or payment provider.

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7. REPLACEMENTS

If a replacement is approved, we will ship a new item at no additional cost.

Processing and shipping times will apply to replacement orders.

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8. CHARGEBACKS AND DISPUTES

By making a purchase, you agree to contact us first before opening a dispute or chargeback.

We are committed to resolving issues fairly and efficiently.

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9. POLICY UPDATES

We may update this Return & Refund Policy at any time.

Updates will be posted on this page.

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10. CONTACT

If you have any questions, contact us at:

Email: shitforfriends@gmail.com
Location: New York, USA